Aug 16th(Wed) Known Issue Notice (Aug 18th added)

Dear Smashers,

Please be informed of the below known issue after the Aug 16th update.

We are currently looking into this issue, and we apologize for any inconvenience this may have caused.

For more information, please check the following.

[Aug 16th (Tue) Known issue]

  • An issue where users can’t log in using their Facebook account on an Android device.
    • Reconnect and attempt to log in, the issue should be resolved.
  • An issue where the scores displayed in the lobby after a competitive mode are not immediately updated.
  • An issue where Legend sorting is reset to ‘high-level order’ after playing a match.
  • An issue where the notification for exceeding the maximum accumulation time does not appear when receiving Sponsor Supports by clicking [Claim All] even if the accumulated time exceeds the limit.
  • An issue where Legend portraits are not displayed correctly on the Legend selection screen in the competitive mode.
    • It’ll be fixed ASAP through an optional update.
  • Freezing controls during gameplay (Android, iOS) (8/18 added)
    • We are awaiting review of Google Play Store and Apple App Store. After the review is done, you can update your application to resolve this problem.
  • An issue of unintended disconnection from competitive matches (8/18 added)
    • We are currently finding a solution. Additional maintenance or client updates might be necessary, and we’ll announce the details once they are confirmed.
    • The issue has been resolved. (8/19 added)

We promise to resolve it as quickly as possible.

Thank you for your patience.